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Cancellations and Returns/Refunds

Printing, like love and war, is easy to begin but very hard to stop. 

  • ALL CANCELLATIONS must be made within 24 hours of your order being placed for your payment to be refunded.  If, God forbid, an order must be cancelled AFTER the 24 hour period but prior to production, we will gladly convert your order to store credit to be used at your convenience. 
  • Any cancellation made once production has begun will cause your payment to be forfeited. 

Returns / Exchanges

  • All orders are made to order and customized to each customer, because of this we do NOT accept returns/exchanges on customized items, ink color shirt changes, bulk shirt orders.  
  •  If you are in doubt prior to purchasing please contact us to help you with your order.
  • All exchanges for clothing items will be subjected to a $5.00 restocking fee per item.  Customers will be responsible for shipping of any item they exchange as well as shipping for the new item. 
  • Exchanges must take place within 10 business days of receipt of item. If you have a question on sizes please feel free to contact us via the messaging system on the website or at info@withluvdesign.com prior to purchase.  

 

*** If we made a mistake with your order, please contact us within 3 business days of receiving the package. We always want to ensure you received everything exactly as you ordered it. Contact us at info@withluvdesign.com (844) 556-0239